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How to stop nuisance phone calls

Unwanted phone calls can be a real nuisance. This guide will help explain what to do if you’re plagued with unwanted calls and give tips on how to block them. 1 Report a nuisance call If you are receiving nuisance calls or unwanted texts from a company or a number, there are a range of organisations you […]

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My landline provider has increased its prices, do I have to pay?

Unless you were told at the point of sale that the price would definitely be increasing, you can exit your contract if your landline provider raises its prices. Cancelling a contract Generally, the only way to guarantee you’re not penalised for cancelling a contract is to cancel within the cooling-off period. If you want to […]

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My broadband provider has raised its prices, do I have to pay?

Thanks to the thousands of supporters who backed our Fixed Means Fixed campaign, it is now possible for you to cancel your contract if the price is raised. KEY INFORMATION Broadband providers you can rely on Every year we survey thousands of customers about their broadband provider to find out how the providers compare for […]

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Switch broadband provider and save up to £143 per year

Our analysis shows that customers of the UK’s biggest providers are paying too much   Our latest analysis shows that switching broadband provider could save customers of the UK’s four biggest broadband providers as much as £143 per year. In a survey of more than 4,000 broadband customers, we found that, on average, customers pay […]

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Best broadband deals for 2022

Looking for the best broadband deals? Our experts have hand-picked the best budget friendly superfast and ultrafast broadband deals from the cheapest broadband providers. Finding the right broadband provider can be a daunting prospect. With so many deals to choose from, many of which tie you to a provider for 18 months or longer, you’ll […]

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Best TV and broadband providers

Every year we ask thousands of pay-TV and broadband customers about their experiences, so you can find a TV provider you can rely on Keen to get a combined TV and broadband deal? Our latest satisfaction survey will help you to make the right choice.  If you already pay for separate broadband, home phone and […]

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Best and worst broadband providers 2022

Do you want to know the best and worst broadband providers in the UK? We asked thousands of customers about their experiences, so we can tell you which providers you should use and which to avoid.   For many of us, our broadband connection is more than just an extra that’s ‘nice to have’ – […]

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Best broadband providers

Best and worst broadband providers 2022 Do you want to know the best and worst broadband providers in the UK? We asked thousands of customers about their experiences, so we can tell you which providers you should use and which to avoid. For many of us, our broadband connection is more than just an extra […]

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