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Faulty product? How to get a refund, repair or replacement

Our guidance can assist you in obtaining a refund, a repair, or a replacement for an item that you have purchased but discovered to be defective. What exactly is a defective product? The Consumer Rights Act requires that any things you purchase be of a sufficient quality, suitable for their intended use, and accurate in […]

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Letter to ask for a faulty item to be repaired or replaced

If you want a store to repair or replace broken goods, you shouldn’t let yourself be talked out of it. Utilize our letter to ensure that the retailer follows through with their promise. [Your home location and phone number, including area code] [Address of the company or supplier] [Date] Dear Sir/Madam, [Point of reference: the […]

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