You have rights under the Consumer Contracts Regulations if you want to cancel a contract for services made over the phone or online. Use this template letter.
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[Your address]
[Company address]
Dear Sir/ Madam
Ref: [Order/Contract number]
I recently entered into a contract [add details] on [date] [over the telephone/ online].
In accordance with my rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, I would like to cancel the contract.
I require written confirmation from you that the contract has indeed been cancelled and that no payment will be claimed by you.
Yours faithfully,
[Your name]
