There are several well-known companies in the stairlift industry, such as Stannah, Acorn, and Handicare; but, some of the less well-known brands may surprise you.

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Companies like Thyssenkrupp, Bespoke Stairlifts, and MediTek are not household names like Stannah and the other more well-known stairlift businesses. However, you may have heard of Stannah.

But the results of our study tell us that two of them are popular with their clients. We asked 888 people who had purchased, rented, or otherwise acquired a stairlift to rate them on key aspects of their stairlift, such as reliability, comfort, and value for money, and then we compared their responses to those given by owners of other brands of stairlifts. This allowed us to determine whether or not its stairlifts are the right choice for you.

The company Thyssenkrupp, also known as Thyssen, came in first place on our table with an 80 percent score, followed by MediTek with a 75 percent score. Thyssenkrupp received the sole five-star reviews from its clients, who praised the company’s lifts for their dependability and comfort. Bespoke Stairlifts, on the other hand, came in last place with a score of 67 percent. However, it only had an average score of three stars for reliability, ease of use, and quality. It received a good score of four stars for value for the money, appearance, and safety.

See how they fared in important categories by using the scores in the table below, which also includes the average cost of new and used stairlifts manufactured by these more niche firms.

Regarding lesser-known brand names

In most cases, these are either sold directly to customers or, more typically, through authorised dealers who will pay a visit to your home, arrange for the installation, and provide after-care services. In most cases, the manufacturer will offer assistance in locating a dealer in your general vicinity.

Bespoke Stairlifts

Bepoke is a tiny company situated in Yorkshire in the United Kingdom, but it has a presence all over the world. The company sells its stairlifts either directly to consumers or through a network of dealers, and the costs begin at £2,530.

If you make your purchase from Bespoke, you will receive a manufacturer’s warranty that will cover your product for a period of one year. After that, you will be required to pay for an additional warranty, which will cost you £400 for a period of 12 months covering a curved lift and £200 for a period of 12 months covering a straight lift. It is imperative that you investigate the dealer’s pricing structure before making a purchase of a Bespoke lift from them.

Although only brand-new stairlifts are included in our scores, a few of our respondents did end up purchasing a reconditioned or used model.

According to the results of our poll, if a person had a Bespoke Stairlift, they were substantially more inclined to have an experienced technician assist them with repairing or adjusting the device (65 percent ). In the same vein as the previous section, the reliability of Bespoke’s stairlifts received an average rating.

According to Bespoke, it is possible to negotiate the price, and according to our poll, 83 percent of customers who bought Bespoke tried to negotiate the price.

Ratings and reviews of Bespoke Stairlifts Customers gave the company a score of 67 percent.

Reliability

The ease with which it can be used

Comfort ★ ★ ★ ★ ☆

Concerns Regarding the Stairlift’s Safety

A quality

First impressions are everything.

In general, you get a lot of bang for your buck

An average of £3,725 is required to purchase a brand new bespoke stairlift.

MediTek

Despite the fact that MediTek ceased operations at the beginning of 2018, their stairlifts are still available for purchase, most commonly as reconditioned models or for temporary usage, and some dealers keep parts in stock. Although we did not have enough respondents to adequately evaluate this brand’s price-to-quality ratio, our poll showed that they received positive ratings of four stars in every category.

Evaluations of MediTek’s Stairlifts Customer score  75 percent

Reliability ★ ★ ★ ★ ☆

The ease with which it can be used

Comfort ★ ★ ★ ★ ☆

Concerns Regarding the Stairlift’s Safety

A quality

First impressions are everything.

Overall value for the money – The average cost of a new MediTek stairlift in comparison to the average cost of a used MediTek stairlift in the market today – Table notes: The customer score is not directly related to the star ratings; rather, it is calculated by combining the customers’ overall level of satisfaction with their likely to refer the product. ‘-‘ denotes no score. Sample size – 35. A survey will be carried out in May of 2020.

Thyssenkrupp

This German corporation has been doing business in the United Kingdom for the past two decades, selling their wares both directly to consumers (via Thyssenkrupp Home Solutions) and, more often, through a network of authorised and trained dealers.

Additionally, it sells to councils, just like other firms such as Stannah does, and it provides reconditioned choices with a discount of roughly 35 percent on curved lifts and approximately 45 percent on straight lifts.

In some markets, Thyssenkrupp is also known as T.K. Encasa. A straight stairlift can be rented for £450, and it can be purchased for a total cost of £3,000. Depending on the type of staircase, curved elevators can be hired for as little as £850 or purchased for as much as £7,000.

There are a variety of warranty options available, starting at £80 for one year, which includes two service visits, and progressing up to more comprehensive extended warranty options. Stairlifts from Thyssenkrupp come with a lifetime manufacturer’s guarantee.

Thyssenkrupp’s lifts were rated with a perfect score of 80 percent and five stars for both their reliability and the level of comfort they provided; nevertheless, we did not have enough customers to evaluate their value for the money.

Customer satisfaction is rated at 80% for Thyssenkrupp stairlifts, according to their ratings.

Reliability ★ ★ ★ ★ ★

The ease with which it can be used

The concept of comfort

Concerns Regarding the Stairlift’s Safety

A quality

Appearance – Overall value for money – Average price of a new Thyssenkrupp stairlift – Average price of a second-hand Thyssenkrupp stairlift – Average price of a new Thyssenkrupp stairlift – Table notes: The customer score is not directly connected to the star ratings; rather, it is calculated by combining the customers’ overall satisfaction with their likely to refer the product or service. ‘-‘ denotes no score.

Sample size – 34. A survey will be carried out in May of 2020.

Platinum

Platinum is another another brand that received ratings from consumers, albeit not in sufficient quantities for us to be able to report on it at this time.

This manufacturer has their headquarters in Yorkshire, and they sell their products all around the United Kingdom and even abroad through a network of dealers.